PROCUREMENT DESK / ASP SELECTION

Choose for operating fit, not for a logo.

A practical guide for comparing providers across experience, product ownership, integration, data, security, support, pricing and future readiness.

THE DECISION

The strongest ASP is the one that fits your systems, risk profile and operating model.

Accreditation is the entry requirement. Selection still requires commercial, technical, security and service due diligence.

SCORECARD

Eight dimensions to test.

Company History & Peppol experience

Check operating history, local presence, accreditation date and live e-invoicing experience.

Product Ownership

Understand whether the platform is owned, white-labelled or dependent on third parties.

Integration Fit

Test ERP connectors, APIs, file options, orchestration and support for your current landscape.

Data Management

Review mapping, validation, master data, retention, residency, access and portability.

Security & Compliance

Assess certifications, encryption, identity, monitoring, incident response and subcontractors.

Customer Support & SLA

Define support hours, severity levels, response targets, service credits and escalation paths.

Pricing Clarity

Model onboarding, subscription, transaction, support, change and exit costs.

Scale & Roadmap

Check volume capacity, regional coverage, new mandates, release management and future formats.

A credible proposal should explain the complete operating journey: connect, validate, exchange, report, monitor, support and exit.

BUYING PROCESS

A disciplined six-step selection.

Define scope and non-negotiables

Entities, systems, transaction types, volumes, countries, security constraints and target dates.

Issue a structured RFI / RFP

Ask every provider the same evidence-based questions and require clear assumptions.

Run solution demonstrations

Use your own invoice scenarios, exceptions and status flows rather than a generic sales demo.

Validate architecture and security

Involve enterprise architecture, information security, privacy and integration owners.

Reference and commercial checks

Speak with comparable customers and model total cost across implementation and operations.

Contract for measurable outcomes

Set acceptance criteria, SLAs, data rights, change controls, continuity and exit obligations.

Source note: The scorecard aligns with the Ministry of Finance document “Considerations for Selecting an Accredited Service Provider”, dated 23 February 2026, supplemented by practical procurement controls.