IMPLEMENTATION / TECHNICAL DESK
A cross-functional roadmap for process discovery, data readiness, ASP onboarding, ERP integration, testing, controls, training and go-live.
THE PROGRAMME
Successful implementation connects tax interpretation, invoice process ownership, master data, ERP design, integration, security, service management and change adoption.
ROADMAP
01
Set governance, scope, owners, budget, dependencies and decision cadence.
02
Map entities, systems, invoice flows, exceptions, volumes and counterparties.
03
Define target process, ASP architecture, controls, support and operating model.
04
Map source fields to PINT-AE, resolve gaps and improve master data quality.
05
Build ERP/API/file connections, authentication, monitoring and error handling.
06
Run unit, integration, end-to-end, performance, security and business acceptance tests.
07
Onboard, train users, prepare support, execute cutover and communicate changes.
08
Monitor statuses, exceptions, SLA performance, compliance evidence and improvements.
TECHNICAL CONTROL POINTS
DATA
Where does each mandatory field originate, who owns it, and what happens when it is missing or invalid?
CONNECT
Will each system use APIs, middleware, managed connectors or files, and how are acknowledgements returned?
STATUS
How will exchange and reporting statuses reach users, workflows, support teams and audit records?
RESILIENCE
What is the process for outages, retries, duplicate prevention, reconciliation and the two-business-day failure notification duty?
SECURITY
How are identities, credentials, encryption, access, logs, incident response and third parties governed?
OPERATE
Who monitors daily health, resolves exceptions, manages provider releases and evidences compliance?
Technical note: Implementation details should be validated against current UAE specifications, your appointed ASP, your ERP/application vendors and your advisers.
